Frequently Asked Questions

Generally yes. However, Tua Face Fitness must not be used by anyone suffering from multiple sclerosis, epilepsy, a nervous tissue disorder, an acute medical condition or if you have an implanted pacemaker. Medical advice from your doctor must be obtained with the following conditions: skin diseases, cuts, recent scar tissue, visible treated veins, and loss of normal skin sensation or swollen glands in the area to be treated. Remember: When in doubt, please consult your doctor.

Yes! All units have a one year warranty.

Yes, after using your TUA Face Fitness you can apply any facial products. Please remember to use an oil-free cleanser to wash your face before you use your TUA Face Fitness.

Results are very personal and truly depend on your starting muscle tone. Naturally, individual results are going to vary. Some clients have seen a difference in as little as 2 weeks! Typically, very noticeable results can be seen in the first 3 months

Yes you can turn up the intensity but do this in gradual levels. The goal is to have a strong muscle contraction without having pain or discomfort.

To maximize your results, we recommend you use your TUA Face Fitness faithfully for a minimum of 5 workouts per week for the first 3 months. Once you’ve achieved your desired results, we recommend you workout 2-3 times a week for maintenance.

Approximately 20 – 30 minutes a day. TUA Face Fitness has five programs which work out five different facial zones, including the neck. The duration of each exercise is 2 minutes. You may use your TUA Face Fitness more than once a day but you must allow at least 4 hours between workout sessions.

The workout results are cumulative – just like at the gym. Your face and neck muscles will remain strong with continued use and your skin will continue to benefit too. You will notice improvement as you progress.

It’s actually very hard to do your TUA Face Fitness workouts wrong. They are truly simple to do and you are provided with a Handbook and a QR code with the link to the youtube demonstration video. 

TUA Face Fitness has been clinically proven to lift, tone and smooth your face. The TUA Face Fitness PRO electronically and effortlessly does your facial workout for you safely and correctly.

You can use the unit while reclining; however, best results are obtained while sitting comfortably in an upright position.

The TUA Face Fitness PRO signal may make contact with metal teeth fillings; however, you may position your tongue in between the fillings and the signal as a buffer to reduce the tingling sensation. Clients with metal fillings report this tingling stops as facial muscles become stronger.

Yes. It is essential that you replace the batteries with rechargeable AAA batteries. You can buy the recommended batteries from Tua Face Fitness PRO, or the Duracell AAA 1.2V 900 mAh will work.