TUA Face Fitness PRO- EMS Face Lifting and Toning Device - 2 Wand Set

FAQ's

• Why use TUA Face Fitness?

  TUA Face Fitness offers a safe and effective solution for facial toning with quicker and longer-lasting results. Key benefits include:

  • Clinically proven to tone and firm facial muscles, restoring a youthful appearance.
  • Reduction in wrinkles.
  • Improved blood circulation and lymphatic drainage.
  • Enhanced skin condition, resulting in a radiant complexion.
• Is TUA Face Fitness safe?

  Tua Face Fitness is completely safe and extremely effective. Professional electronic muscle stimulators have been used in hospital, clinics and spas for half a century. TUA Face Fitness units are clinically tested by a respected scientific research team and comply with strict international safety standards and quality controls. TUA Face Fitness is FDA cleared in the USA.

• Is TUA Face Fitness easy to use?

  Yes, TUA Face Fitness is simple and straightforward to operate. Follow these three steps:

  1. Use the provided drip bottle to dampen the sponges with water.
  2. Turn on the device.
  3. Adjust the intensity level and apply the Wand to the target area on your face.
• How often should I use TUA Face Fitness?

  For optimal results, it's recommended to use TUA Face Fitness five times per week for the first month. Once you’ve maximized your results, use it 2-3 times per week for maintenance. Consistency is key.

• How quickly will I see results?

  This depends on your starting muscle tone. Some users notice immediate changes within just 5 minutes of exercising. Typically, noticeable results are achieved within two weeks.

• What is the difference between the One-Wand and Two-Wand Systems?

  Each Wand has two electrodes. The One-Wand system treats one side of the face at a time, while the Two-Wand system allows simultaneous treatment of both sides, reducing treatment time and enabling advanced techniques for faster and more effective results.

• How do I know the Intensity Level is set correctly?

  Start at a lower intensity and gradually increase it as your facial muscles become accustomed to the sensation. When you feel comfortable muscle contractions, you are at the correct level.

• How long is a full session?

  Each session typically lasts 20 minutes for the whole face and neck, with preset programs lasting 2 minutes per area. You can also treat specific problem areas in under five minutes if you're short on time. It's fine to use TUA Face Fitness more than once a day, but allow at least four hours between sessions.

• How long do the benefits last?

  The benefits are cumulative, similar to gym workouts. With consistent use, your facial and neck muscles will remain toned, and your skin will continue to improve over time.

• Will I get faster results by turning up the Intensity?

  We recommend that you turn up the intensity until you achieve a visible comfortable contraction. Increase the intensity as your muscles get stronger and acclimated to the higher intensity – after this, increased intensity is superfluous to requirement.

• Is there a Warranty?

  All units are under one year warranty.

• What is the different between Electrical Muscle Stimulation (EMS) and Microcurrent?

  EMS technology has been used for decades in medical and sports therapy to target deep underlying muscles, helping to prevent atrophy and effectively strengthen, tone, and lift facial skin. It delivers faster and longer-lasting results compared to microcurrent technology, which primarily focuses on the skin's surface. Additionally, EMS requires only water for activation, while microcurrent technology necessitates the use of gel or cream.

• Why do I feel a slight tingling sensation in my teeth?

  The tingling sensation in your teeth may be due to a few factors, such as Electrical Muscle Stimulation (EMS) current making contact with metal fillings or sensitive teeth. To alleviate this sensation, try positioning your tongue between your teeth and the signal as a buffer. Many users report that this tingling diminishes as their facial muscles strengthen over time.

• Why the sensation does feels like TENS at my Chiropractor office?

  TENS (Transcutaneous Electrical Nerve Stimulation) and EMS (Electrical Muscle Stimulation) both deliver electrical pulses, but they serve different purposes:

  • TENS targets nerve endings to block pain signals, offering pain relief without stimulating muscle contractions. It’s often used for conditions like chronic pain or post-injury recovery.
  • EMS targets muscle fibers directly to cause contractions, helping to build strength, tone, and rehabilitate muscles. It’s commonly used in physical therapy and fitness training.
    
    While the sensation may feel similar, TENS primarily addresses nerves, while EMS focuses on muscles for strengthening and conditioning.
• What are the five programs offered by TUA Face Fitness, and what do they target?

  TUA Face Fitness features five specialized programs designed to address different facial zones based on muscle thickness and density, each utilizing specific sine waves for optimal results:

  Program 1: Targets the upper cheek.

  Program 2: Focuses on the lower cheek, jowl, and corner of the mouth.

  Program 3: Aims at the forehead and eyebrow.

  Program 4: Works on the jawline, chin, and neck.

  Program 5: Concentrates on the eye areas.

• Is TUA Face Fitness Suitable for everyone?

  Generally, yes, TUA Face Fitness is suitable for most individuals. However, it is not recommended for those with certain medical conditions such as multiple sclerosis, epilepsy, nervous tissue disorders, acute medical conditions, or pacemakers. Additionally, individuals with facial implants, skin conditions, recent scar tissue, visible treated veins, loss of sensation, or swollen glands in the treatment area should seek medical advice before use. Pregnant or lactating women should also avoid using the device. Always consult your doctor if you have any doubts.

• How should I maintain and care for my TUA Face Fitness device?

  To ensure proper maintenance and care for your TUA Face Fitness, follow these guidelines:

  Handle with care:

  • Keep the Main Unit and Wand(s) dry; do not submerge them in water.
  • Use the drip bottle to dampen the sponges instead of submerging the Wand, as
    water can seep into its body.

  After use:

  • Turn off the device, unplug the Wand(s), and store them in the box or carrying pouch.
  • Sponges are reusable; gently remove and wash them with antibacterial soap and warm water, then air dry.

  Before use:

  • On your next session, for easy reattaching the sponges to the electrode plates, wet them prior then proceed as usual.
• TROUBLESHOOT

  What should I do if my TUA Face Fitness is on but I don't feel the current or high contractions?

  1. Check Sponge Moisture: Ensure that the sponges are adequately dampened. If they are dry, they won't conduct the current effectively.
  2. Proper Placement: Make sure the sponges are properly positioned on your skin and in contact with the electrode plates. Adjust their placement if necessary.
  3. Adjust Intensity Settings: Check if the intensity setting is too low. Gradually increase the intensity to find a comfortable level where you can feel the contractions.
  4. Inspect Connections: Ensure that the Wand(s) are securely connected to the Main Unit. Loose connections can affect performance.
  5. Clean the Sponges: If the sponges are dirty or worn out, they may not conduct the current well. Consider replacing new sponges or clean them thoroughly with antibacterial soap and warm water.
  6. You may need to charge your unit to full bar mode.
  7. With prolong use, your batteries may lose their strength. Consider replace them to new AAA rechargeable batteries.

  If you've tried these steps and still don't feel the current, consult the user manual or contact customer support at support@tuafacefitness.com for further assistance.